We are now helping Samsung Nordics to find a driven CRM Specialist, with a focus on Marketing Automation, to join the team in Stockholm. This is a full-time temporary assignment between 1st December until March 2026.
As a CRM Specialist in Marketing Automation (MA) and B2B at Samsung, you will contribute to the success of various CRM programs and campaigns aimed at driving cross-channel, data-driven marketing initiatives. You will be involved in CRM projects and campaigns, with responsibility for implementing strategies, managing campaign execution, content management, segmentation, and continuously improving processes based on data insights.
Job scope and key responsibilities include:
- Coordinate and execute CRM communications with speed and precision within Marketing Automation and B2B.
- Lead the execution of go-to-market plans.
- Plan and implement A/B testing to foster continuous improvement and excellence.
- Collaborate effectively with CRM Lead to ensure the successful execution of strategic plans.
As CRM Specialist Marketing Automation and B2B, some of your most common tasks will include:
- Manage day-to-day operations to ensure optimal campaign execution
- Oversee briefing and coordination with Creative team, as well as the coordination of proofreading and QA processes.
- Execute of Go-to-market plans for Marketing Automation and B2B initiatives.
- Manage Taxi operations (sub system to our CRM framework)
- Implement and analyze A/B testing
- Define segmentation and manage related requests in collaboration with internal and external analytics partners.
- Foster strong collaboration with internal and external stakeholders
CRM team plays a crucial part in the delivery of the newly founded D2C division. In the team you have a great opportunity be part of this journey. There is a lot of knowledge and experience within the team so there are great opportunities for development within marketing and especially within CRM.
About you:
In order to be successful in the position, you must have experience in project management and stakeholder management, working in digital platforms in connection to marketing production and have experience of working with marketing execution plans for CRM. Experience from working with Marketing Automation and analytics is also crucial.
Most relevant previous work experience:
- Direct experience from working with CRM and marketing automation for at least 3 years, both on strategic and operational level.
- A great understanding of content management and how to optimize communication in order to reach set KPIs.
- Experience from digital platforms in connection to CRM.
- Experience from working in a fast-paced environment, and strive for excellence in delivery and execution
About the assignment
For this assignment you will be hired as a full-time consultant by Digitalenta. We offer our consultants a generous package including healthcare allowance, insurance policy, paid vacation days and pension savings. In addition, you'll also have a dedicated consultant manager available throughout your employment with us, in addition to optional networking activities with our network of consultants.
The assignment is full-time and starting in December 2024, until Match 2026.
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